Privacy Policy

Account data: name, email, password (hashed), and account type. Billing data: subscription and payment metadata handled by our processor, Razorpay, we do not store your full card details. Project data: the domains, URLs, content, and settings you add for auditing and tracking. Usage data: log data, device/browser information, and interactions with the Service. Notification data: if you enable push notifications, a browser push subscription token.

To provide, maintain, and improve the Service; run audits and generate recommendations; process subscriptions and payments; send transactional and support messages; deliver notifications you opt into; ensure security and prevent abuse; and comply with legal obligations.

To generate audits, content, and recommendations, relevant project data (such as page content and metadata) may be sent to AI model providers acting as our processors. We do not sell your data, and we instruct providers to process it only to deliver the Service.

We share data only with service providers who help us operate (hosting, database, AI models, payment processing, analytics, email/push delivery) under confidentiality obligations; when required by law or to protect rights and safety; or in connection with a business transfer. We do not sell your personal data.

We use essential cookies for authentication and security, and limited analytics to understand usage. You can control cookies via your browser; disabling essential cookies may break the Service.

We retain personal data for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion as described below.

We use industry-standard measures including encryption in transit, row-level access controls, and least-privilege access. No method of transmission or storage is 100% secure, but we work to protect your information.

Subject to applicable law, you may access, correct, export, or delete your personal data, and object to or restrict certain processing. To exercise these rights, email info@creativenexus.in. You may also disable push notifications at any time from your browser or the Support page.

Your data may be processed in countries other than yours (e.g. where our providers operate). We take steps to ensure appropriate safeguards for such transfers.

The Service is not directed to individuals under 18, and we do not knowingly collect their data.

We may update this Policy; material changes will be notified via the Service or email. For any privacy questions or requests, contact info@creativenexus.in.